2x High Efficiency Gas Cassette Fires, Bingley


Following the installation of the two fires, we wish to compliment your company for the excellent service we received.

From the advice given in your showroom, to the initial site appraisal, then site survey and finally installation, the attention to detail has been first class. It was also refreshing that at the various stages everyone turned up when they said they would and at the time agreed.

Tom and Giles work ethic and craftsmanship was greatly appreciated. The work was completed with a day to spare and as advertised they left the rooms as clean and tidy as they found them on arrival.

We have no hesitation in highly recommending your company.

Mr Wintersgill, Bingley

Why would anyone buy elsewhere, unless they live under a stone that is and don’t know you exist! Thank you all so much!

Ms Hyder, Thornhill Edge

Dear Mr Heginbottom

I am writing to tell you how satisfied my husband and I are with the service we received from your company. From the time we entered the showroom, to the fitting of our fire and surround, we were impressed! By the quality of the goods, the courtesy and politeness of the staff, Helen in the showroom, Paul who I spoke to on the phone, Mark who installed our fire and surround was very professional and answered all our questions, cleaned up after himself and took us through all the safety information and generally left us feeling very confident with the service we had received. I will be recommending Artisan very highly.

Mrs Smith, Leeds

Dear Sirs

We came to choose an electric fire because we were told that without a flue in our dorma bungalow it was all we could have. We are now the proud owners of a log burning stove in a brand new chimney breast after the pure genius of Gary Heginbottom. We have already recommended you to three of our friends and will to many more.
Thank you

Mr & Mrs Aisbett, Wakefield

We thought you’d be the most expensive with such a beautiful showroom and when we compared you locally to the smaller shops, you were in fact cheaper! All my friends and family know about you now.

Thank you for a beautiful job, thank goodness we found you.

Mrs Adams, Harrogate

Dear Sue and Gary,

We visited your showroom on 16th August, we were dealt with by Helen, the service we received was excellent. Today, young Tom came to install our fire. He was professional and efficient despite working alone. His work, attitude and customer relations skills were exceptional, too many people are quick to complain in today’s world (as I well know working in the NHS) but few take the opportunity to say thank you. May I extend my thanks to your team for a job well done.

Ms Pearce, Wakefield

Dear Sir

This note is sent simply to record the excellent service we have received from Artisan. Read more

Dear Mr Heginbottom
I am writing to say thank you for the gas fire we had fitted on 31March. I would be pleased if you could pass on my thanks to the fitters who did a super job. They were tidy, polite and did a really good job. I would not hesitate in recommending your company to any of my friends who were thinking of having any heating appliances installed.
Yours faithfully

Mr Dransfield, Dewsbury

Dear Artisan

I would like to say a big thank you for the excellent service I have received whilst buying my fire from you. Read more

Dear Mr Heginbottom

Following the purchase and installation of a fire and surround, I would like to thank two of your employees who have shown great customer care when advising/ selling or fitting your products. Craig (first floor) put up with me on at least three visits and helped and advised me every step of the way. Nothing was too much trouble – and Chris who fitted perfectly my fire and surround and cleaned up as he went along! Wonderful. These are two employees who obviously take their work seriously and are a credit to Artisan

Mrs Blamires, Batley